Privacy Policy
Last updated: October 2026
CDC Driving Instruction respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information I collect, why I collect it, how it is used and your rights regarding your personal information.
CDC Driving Instruction is operated by Christian de Charmant. If you have any questions about this Privacy Policy or how your personal information is handled, you can contact me at info@drivinginstruction.biz or 07343 049548
Information I collect
When you contact CDC Driving Instruction, I may collect personal information such as your name, telephone number, email address and any information you provide in the contact form, by telephone, text message, WhatsApp or email.
If you become a pupil, I may also collect and keep information reasonably required to provide your driving lessons and manage your tuition. This may include your home or pick-up address, telephone number, driving licence number, lesson bookings and lesson history, payments, driving progress and skills records, mock test results, practical test details and notes relevant to your driving tuition.
I may use your driving licence to enter the necessary details into my pupil-record system. Where the scanning feature is used, the licence is scanned on the device to help read and enter details such as your address and driving licence number. I do not keep a photograph or copy of your driving licence unless there is a specific reason to do so.
I only collect personal information that is relevant to providing my services and communicating with you.
How I use your information
I may use your personal information to respond to enquiries, arrange and manage driving lessons, communicate with you about your lessons, maintain appropriate pupil and payment records, record your driving progress, skills and mock test results, manage practical test information, plan lesson pick-up locations and provide the driving tuition you have requested.
I process personal information where it is necessary to provide my services, to take steps at your request before providing those services, to meet legal obligations, or where I have a legitimate business reason to do so.
Sharing your information
I do not sell or rent your personal information. I may share or process information using trusted service providers where reasonably necessary to operate my business or provide my services. These may include website and email providers, payment services and the secure technology used to operate my pupil-record system.
I may use WhatsApp to communicate with pupils about lessons and to send lesson or progress information where appropriate. I may also use navigation services such as Waze to assist with travelling to lesson pick-up locations. Where these services are used, they may process limited personal information in accordance with their own privacy policies.
I may also disclose personal information where required by law. Any personal information shared will be limited to what is reasonably necessary for the relevant purpose.
How long I keep your information
I keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or reporting requirements.
While you are a pupil, I will normally keep the information needed to manage your lessons and tuition. When your tuition with me ends, information that is no longer required will be deleted when reasonably practicable. Certain basic business, payment or lesson records may be retained for longer where reasonably necessary for tax, accounting, legal or insurance purposes.
Driving licence information and other pupil information will not be kept for longer than reasonably necessary for the purposes for which it was collected.
When personal information is no longer required, it will be securely deleted or disposed of.
Your data protection rights
Under UK data protection law, you have rights regarding your personal information. Depending on the circumstances, these may include the right to ask for a copy of the information I hold about you, to have inaccurate information corrected, to ask for information to be deleted or restricted, and to object to certain uses of your information.
If you wish to exercise any of these rights, please contact me using the details at the top of this Privacy Policy.
Keeping your information secure
I take reasonable steps to protect the personal information I hold against loss, misuse, unauthorised access or disclosure.
Pupil records are stored electronically using access-controlled systems. I take reasonable steps to keep devices and systems used to access pupil information secure and to restrict access to the information to me and to service providers where necessary to operate those systems.
Website and cookies
When you visit this website, limited technical information such as your IP address, browser type and information needed for the security and operation of the website may be processed by the website hosting provider.
This website may also use cookies and similar technologies. More information about these will be provided in the Cookie Policy.
Complaints
If you have any concerns about how I use your personal information, please contact me first and I will do my best to resolve the issue.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection
Changes to this privacy policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services or legal requirements. The date at the top of this page shows when it was last updated.